Return Policy: Items may be returned or exchanged within the first 31 days with a Return Authorization number. Please contact us by e-mail at sonset@centurytel.net for your RA number with your request. There may be a 20% restocking fee on any items that are special order items. Shipping is not refundable. Please contact us at 989-635-2696 or Sonset@centurytel.net if you have any questions or concerns. Items must be unused and in original condition.